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What should I do if I receive the incorrect book?
If you receive the incorrect book(s) in a shipment please email us within 30 days at firstname.lastname@example.org for instructions on how to proceed.
What is your returns policy?
Returning your products to Pauline.com:
Pauline Books and Media will issue a full refund (excluding shipping and handling fees) for your online purchase if you:
Refunds cannot be issued for any prepackaged products that are returned opened or have obvious signs of use (unless they are found to be defective).
No credits will be granted for any item that is returned after 30 days from the shipment date listed on your packing slip.
The cost of postage for all returns is the responsibility of the consumer.
Only products purchased from the Pauline.com website fall under the Returns Policy above. Refunds for items bought at a Pauline Center or other bookseller must be handled directly with them.
Returns made to Pauline.com will be credited only in the form of the original payment method.
We recommend shipping all returns via a traceable carrier (UPS, FEDEX, DHL) and retaining the carrier's tracking number until you receive your credit or refund. We regret that we cannot assume any responsibility for unreceived returns shipped via a non-traceable carrier (USPS).
On Sale Today
E-books for Adults | Kids
Audio books for Adults
Video on Demand
iPhone / iPad Apps
Adult Faith Formation
Mary and the Rosary
Marriage and Parenting
Saints and Biographies
Theology of the Body
Documents and Encyclicals
Pope Benedict XVI
Pope John Paul II
Theology of the Body
Man and Woman He Created Them
Love and Responsibility
Theology of the Body Made Simple
Theology of the Body for Everyone
Theology of the Body for Teens
Theology of the Body for Kids
Encounter the Saints Series
Gospel Time Trekkers
Gifts for Baptism
Gifts for First Communion
Seasonal and Holidays
Stations of the Cross
Popular for Teachers
Tackling Tough Topics
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