My Account | View Cart | HOME
What should I do if I receive the incorrect book?
If you receive the incorrect book(s) in a shipment please email us within 30 days at weborders@paulinemedia.com for instructions on how to proceed.
What is your returns policy?
Returning your products to Pauline.com:
Pauline Books and Media will issue a full refund (excluding shipping and handling fees) for your online purchase if you:
Important Notifications
Refunds cannot be issued for any prepackaged products that are returned opened or have obvious signs of use (unless they are found to be defective).
No credits will be granted for any item that is returned after 30 days from the shipment date listed on your packing slip.
The cost of postage for all returns is the responsibility of the consumer.
Only products purchased from the Pauline.com website fall under the Returns Policy above. Refunds for items bought at a Pauline Center or other bookseller must be handled directly with them.
Returns made to Pauline.com will be credited only in the form of the original payment method.
We recommend shipping all returns via a traceable carrier (UPS, FEDEX, DHL) and retaining the carrier's tracking number until you receive your credit or refund. We regret that we cannot assume any responsibility for unreceived returns shipped via a non-traceable carrier (USPS).
New Releases Advent-Christmas Titles Saints and Heroes | Kids Gift Ideas Resources for the Classroom E-books for Adults | Kids Church Documents
On Sale Today
Blog
Adult Faith Formation Bibles Catechisms Catholic Living Church Documents Divine Mercy Mary and the Rosary Marriage and Parenting Missals Prayerbooks Personal Growth RCIA Gifts Saints and Biographies Spirituality Theology of the Body
Documents and Encyclicals Pope Francis Pope Benedict XVI Pope John Paul II All Theology of the Body Man and Woman He Created Them Love and Responsibility Theology of the Body Made Simple Theology of the Body for Everyone Theology of the Body for Teens Theology of the Body for Kids
Kids Board Books Coloring Books Comic Books Graphic Novels Bible Stories Encounter the Saints Series Fiction Gospel Time Trekkers Mary /Rosary Prayer Books Sacraments Saints Gifts for Baptism Gifts for First Communion Quinceaneras Formation
Teens Faith Fiction Saints Prayerbooks Teachers Advent-Christmas Catechetical Reference Coloring Books Lent-Easter Movies Posters Seasonal and Holidays Stations of the Cross
Popular for Teachers Mass Explained Explained Series Tackling Tough Topics
Pauline Books and Media Can't find what you're looking for? Need assistance with placing your order? Contact us by chat or give us a call:
617-676-4458
Order by Mail: 50 Saint Pauls Avenue Boston MA 02130-3491
Trade, Dealer, Church Accounts: click here
Customer Service: webstore@paulinemedia.com
E-mail us: webstore@paulinemedia.com
Send us your feedback / inquiry >>